Our mission is to educate and empower administrative staff working in behavioral healthcare settings across Colorado. We aim to foster a strong network of professionals who share knowledge, best practices, and support, ensuring that administrative departments are equipped to provide the highest level of care coordination, operational efficiency, and patient support.

Administrative roles—such as billing, scheduling, records management, and client communications—are the backbone of behavioral healthcare organizations. These positions ensure that patients receive timely, organized, and compassionate care. By connecting staff from different organizations, we strengthen our collective impact and elevate the standard of behavioral healthcare throughout the state.

Vital Administrative Departments in Behavioral Healthcare

• Front Office
  The first point of contact for patients—ensuring smooth scheduling, check-ins, and a welcoming environment.

• Help Desk / IT
  Keeps systems running securely and efficiently, enabling staff to access critical tools and patient information.

• Billing / Finance
  Manages insurance claims, payments, and financial records to ensure services are accessible and sustainable.

• Purchasing
  Ensures clinics and offices are stocked with necessary supplies and equipment to support care delivery.

• Human Resources
  Supports staff recruitment, retention, and well-being—building strong teams that serve patients effectively.

• Communications
  Facilitates internal and external messaging, helping organizations stay connected and informed.

• Training Department
  Provides ongoing education and skill development to keep staff up-to-date and confident in their roles.